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Customer Care as the backbone of the customer care philosophy of the Sarnico company, to ensure after-sales service seven days a week.

The boat cruise, whether it is spending a holiday or a weekend or just an afternoon in the harbor, is nature, silence, friends, the magnificent sunsets, diving into the sea, in short, everything that makes us think about relaxation and staying. well, leaving everyday stress on the ground. What an owner wants is to sail safely while having fun with family or friends.

Besenzoni knows what it means to give its end customers a premium experience and for this reason it guarantees owners peaceful holidays thanks to its "thoughtless" summer assistance program seven days a week.

Besenzoni Customer Care - made up of a group of experts always present in the central office, able to assist remotely and in different languages ​​- has only one priority: customer care. A dedicated care, without interruptions for the whole year and increased during the summer season to ensure a constant presence able to coordinate the activities of the Services distributed throughout the country and abroad.

The Customer Service Division of Besenzoni as a whole provides shipowners with a precious reference point in every part of the world. There are over 160 operational assistance and sales units, with selected technicians, trained by the company itself and recognized with a specific certification. An experienced staff, who knows all the characteristics of the products and knows how to deal with both the most common and the most complex requests, putting in place the most suitable methods of intervention.

The service activity is also essential for periodic maintenance, to clarify any doubts or to give advice and suggest effective solutions to keep the products in full efficiency.

Besenzoni's mission - which remains faithful to its core values ​​such as stylistic and technological research - is therefore completed and refined more and more through customer service to guarantee the safety and reliability of all its products.

A further confirmation of Besenzoni's premium offer, with a view to prestige and constant innovation.