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Thoughtless is the philosophy behind Besenzoni's Customer Care, which aims decisively at post-sales assistance for the product all day and throughout the year.

Safe and peaceful navigation is certainly among the priorities of every owner, especially while on a cruise. An experience that must necessarily bring with it pleasant sensations such as relaxation, leisure and tranquility to be shared with the people on board.

 Precisely with regard to all this, Besenzoni has developed its new “Thoughtless” summer assistance program, which is available seven days a week so that customers can rest assured at any time.
Besenzoni Customer Care takes care of the customer, responding to any request for assistance. All this thanks to a team of experts who work from a central office throughout the year, seven days a week and speaking several languages.
There is also the "enhanced" service in the summer season, precisely to allow coordination between the activities of the Services distributed throughout the country and abroad.

 Besenzoni's Customer Care, a capillary network with a deep knowledge of the products.
There are over 160 service and sales units made available by Besenzoni's Customer Service Division and are made up of a staff that has all the knowledge on the peculiarities of the products.
In this way they can work to meet all requests and solve any problem related to any product.
In addition to immediate customer assistance, it should also be remembered that Besenzoni's Customer Care work is also important for periodic maintenance.

by Maurizio Massa