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The summer season is upon us and the need for boaters to navigate safely is even more important. Operational offices and experienced staff are constantly updated and certified by the Sarnico company. The need for boaters to sail safely grows during the summer. Thanks to the Customer Service Division, Besenzoni makes available to shipowners a precious reference point in every part of the world. There are over 160 operational assistance offices, with an experienced and certified staff that knows all the characteristics of the products and knows how to deal with both the most common and the most delicate problems using the most suitable methods of intervention. The service work is constantly coordinated and supported by the Customer Care center which is based within the Italian company, available without interruption for the whole year, and made up of a group of experts able to assist remotely in different languages. The services are not only used to intervene in the event of problems during navigation, but are also essential for periodic maintenance: to preserve the efficiency and quality of Besenzoni products, which work in a very hostile environment such as the marine one, it is appropriate carry out proper periodic maintenance of the systems, as every part of them is subject to wear, despite the fact that they are products made with materials that guarantee long life. The rapid and profound commercial growth and the considerable expansion in various geographical areas - from the Mediterranean to the Caribbean, from Panama to Bali to Hong Kong, to Florida ... - which has characterized Besenzoni for several years now, makes it necessary to coordinate, update and standardize the different points of assistance around the world, in order also to give a service and brand image the same everywhere. The Besenzoni Control Device APP allows you to have a Service always within reach of the phone, on which you can see the map of the assistance services so that you can consult them easily and when needed.
ITALIANO