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It's the nightmare of every owner, whether that of a small boat or an expensive super-yacht: to start a vacation, short or long, and find yourself struggling with something that doesn't work. Besenzoni, historical brand based in Sarnico that for 55 years has been supplying the nautical world with over 170 products including gangways, pilot seats, table bases, davits, platform handling systems and tender launching, ladders, anchor windlasses, doors and windows, roofs a parasol, has prepared a summer assistance plan for its customers in 90 countries, called «Senza Pensieri» and operational seven days a week.

Customer care
Besenzoni Customer Care - made up of a group of experts always present in the central office, is able to assist remotely and in different languages ​​and arrange the necessary interventions. The Customer Service Division of Besenzoni as a whole provides shipowners with a point of reference in every part of the world. There are over 160 operational assistance and sales units, with selected technicians, trained by the company itself and recognized with a specific certification. An experienced staff, who knows all the characteristics of the products and knows how to deal with both the most common and the most complex requests, putting in place the most suitable methods of intervention.

by Antonio Macaluso