Tech support

With the Customer Service Division, Besenzoni places at the disposal of boat owners a valuable reference point in every part of the world. We have over 160 points of customer service units, each with carefully selected technicians, trained by the company itself and duly qualified with specific certification. Expert staff, with excellent knowledge of product characteristics, who know how to deal with the most common problems and the trickiest ones, enacting appropriate intervention strategies. This is why choosing a Besenzoni product means having a surefire guarantee of top quality customer service throughout the product’s life cycle, even after the expiry of the warranty.

Customer Service based in the Besenzoni Headquarters works to coordinate and manage in different languages the complex circumstances that may have arisen and encountered by the shipowner.

To maintain the efficiency, quality and safety of our products, which operate in an environment as hostile as the marine one, correct and accurate periodic maintenance is required as all their parts are subject to wear and tear.
Regular maintenance will ensure that the equipment and its components are safe and reliable. We therefore ask you to carefully follow the maintenance schedule provided for and included in the user and maintenance manual which accompanies all our products.
The lack or inadequate maintenance, or failure to comply with the maintenance schedule, may cause premature deterioration of the product and this could compromise its reliability over time.

Please consult the map shown below to make an appointment with one of our official assistance services or download the pdf list:                                                                  DEALERS AND SERVICES

Customer Service
phone +39 035 4262938 
e-mail: customer.service@besenzoni.it